CASE STUDY

St Martin's Place

St Martins Place is a luxury residential development with 228 apartments in Birmingham. Switch provides hospitality services across the property to include:

  • Reception team trained at the UK's No 1 Hotel Park Regis Birmingham.
  • Laundry& cleaning services.
  • Guest liaison and communication, to ensure satisfaction.
  • Membership for all residents at Park Regis.
  • By annual events for tenants.
  • Catering services in the co-working areas and cinema.

St Martins Place first year performance summary:

  • 95%Occupied.
  • 10%rate increase on first renewal cycle.
  • Retention over 70%.
  • No increase on the Service Charge budget.